Privacy Policy

1. PRIVACY POLICY

Last updated: June 2025

Mewli ("we," "us," or "our") operates the website mewlishop.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. We also collect information about the individual web pages or products you view, what websites or search terms referred you to our site, and how you interact with our site.

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as "Order Information."

How We Use Your Information

We use Order Information to:

  • Fulfill orders and process payments
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising related to our products (if you have opted in)

We use Device Information to:

  • Screen for potential risk and fraud
  • Improve and optimize our site
  • Generate analytics about how customers browse and interact with our site

Sharing Your Information

We share your Personal Information with third parties to help us process payments, fulfill orders, and run our store. We use Shopify to power our online store. We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • European Union / UK / EEA: You have the right to access, correct, update, or delete your personal information, restrict or object to its processing, and request data portability. You may also opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
  • California (CCPA/CPRA): California residents have the right to know what personal information is collected, request deletion, opt out of the sale or sharing of personal information, and not be discriminated against for exercising these rights. To submit a request, email us at hello@mewlishop.com.
  • Canada: Canadian residents have the right to access, correct, or withdraw consent for the collection, use, or disclosure of their personal information, subject to applicable exceptions.
  • Other Jurisdictions: If your local law grants additional rights, those rights apply where mandated.

You may exercise any of these rights by contacting us at hello@mewlishop.com.

Data Retention

When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete this information. Device Information is retained for a shorter period as needed for analytics and security.

Cookies

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic. You can control cookie preferences through your browser settings; disabling cookies may affect site functionality.

Children

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For questions about our Privacy Policy, contact us at:

Email: hello@mewlishop.com

Mewli, FLAT/RM 505 5/F, KING'S COMMERCIAL BUILDING, 2-4 CHATHAM COURT, TSIM SHA TSUI, KOWLOON, HONG KONG

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